Westward Hospitality
About Us

A consultancy built by a hotelier, for hoteliers

Westward Hospitality is led by Samson Manohar P M — a career hotelier with over three decades of General Management, pre-opening and operations experience across India and the Gulf.

Our Story

Three decades inside hotels, now at your service

Westward Hospitality was founded on a simple conviction: that hotel owners in India deserve advisory partners who have actually run hotels — opened them from scratch, turned them around, closed corporate contracts, trained the teams and answered to the P&L, month after month.

Our founder, Samson Manohar P M, has spent over 30 years doing exactly that. From Front Office Supervisor at ITT Sheraton Oman to General Manager at Klase Hotels, Brownstar, DR Group and Royal Southern Hotels (SRM), his career spans five-star international operations, business-class hotels, boutique launches, three-star turnarounds and integrated facility management.

Today, that experience is offered to a select group of owners, investors and operators across India — through five focused practices spanning Hotel Setup, Operations, Business Development, Facility Management and Hospitality Training. Every engagement is led personally by the founder, with the same care he brings to a property he runs himself.

Mission

To help Indian hotel owners build profitable, well-run and guest-loved hospitality businesses — with senior, honest, operator-led advisory.

Vision

To be the most trusted independent hospitality consulting voice for owners across South India and beyond.

Promise

Founder-led delivery, three decades of operating experience, and outcomes you can see on your operating statement.

Core Values

The principles behind every engagement

Integrity

We advise clients the way we have run our own operations — with transparency, honesty and no hidden commercials.

Excellence

Trained inside a five-star international brand, we hold every engagement to the highest operational standard.

Partnership

The best of our client relationships have spanned years, not projects. We invest in outcomes, not billable hours.

Foresight

Three decades of pattern recognition — helping owners see problems and opportunities before they become obvious.

Our Journey

Three decades of hospitality experience

1989

Career Begins

Front Office operations at Empee Group Hotels and industrial training at Welcome Group Chola Sheraton, Chennai.

1991

5-Star International

Front Office Supervisor at ITT Sheraton Oman, Muscat — earning the Best Employee and Chairman's Club Awards.

1997

Head of Department

Executive Housekeeper at Hotel Pandian (Harington Hotels), leading full housekeeping, linen and laundry operations.

1999

First Pre-Openings

Room Division leadership and pre-opening execution at D.R. Utthama Days Inn and TM Hotels Crystal Inn.

2002

General Management & Teaching

Executive Assistant Manager at Royal Southern Hotels (SRM) alongside Senior Lecturer role at SRM Catering College.

2004

Decade at the Helm

General Manager at Brownstar Hotel, Chennai — a decade of P&L ownership, corporate business development and property expansion.

2015

Facility Management

Led hospitality-grade facility management for IT parks, MNCs and residential properties at Unicorn Facilities Group.

2019

Westward Hospitality

Consolidated three decades of hotel experience into an independent consulting practice serving owners across India.

Leadership

Founder-led, senior attention

Every Westward engagement is delivered personally by our founder — no handoffs, no juniors on the P&L.

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Founder & Principal Consultant

Samson Manohar P M

MSc Hotel Management, BA Economics. 30+ years across General Management, pre-openings, facility management and hospitality education — from ITT Sheraton Oman to General Manager roles at Klase, Brownstar, DR Group and SRM Royal Southern Hotels.

Recognition & Credentials

A career recognised at every stage

Best Employee Award

ITT Sheraton Oman, Muscat — for excellence in Front Office operations.

Chairman's Club Award

Awarded by ITT Sheraton for outstanding contribution to the property.

MSc Hotel Management

Postgraduate qualification in Hotel Management.

BA Economics

Undergraduate degree in Economics, complementing operations expertise with commercial fluency.

Senior Lecturer, SRM & MGR Catering College

Front Office Operations faculty while serving as Executive Assistant Manager.

Sheraton School of Hotel Management

Professional hospitality training under an international five-star brand.

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Occupancy Delivered
Let's Begin

Work directly with a 30-year hospitality veteran

Bring us your hotel project. Our founder will personally review, respond and — if the fit is right — partner with you end to end.